Security and data protection
How we build and run the apps, AI assistants and ads we deliver, and how we look after personal information.
How we work
Built on AWS
Our apps run on serverless AWS services, so there are no servers for us to patch or forget. Admin areas sit behind sign-in with Amazon Cognito.
Built to POPIA
We build to POPIA, the South African law on personal information. Callers are told when a call is recorded, and recordings are kept for a set period and then deleted. On Prime Deal Auto, recordings move to archive after 30 days and are deleted after a year.
AI that stays in its lane
Our AI assistants act only through a small set of checked tools. On ADE Motors, prices, promises and personal details are checked by code before a customer sees them, and the owner can review every chat.
Limits against abuse
Contact forms, chat and voice sessions are rate limited, and chat sessions use signed tokens that expire, so bots cannot run up costs or flood your team.
Secure on the web
Our site is served over HTTPS only, with security headers that block framing, content sniffing and unwanted browser features.
Only what we need
We collect only the details we need to reply to you or run your app, and we say how we use them in our privacy policy.
Report a security issue or ask a question
Found something that looks wrong, or need to know how we handle your data before you hire us? Email hello@elitenexus.co.za. We read every report.
